Dedicated servers — all to yourself and under your command.
Our dedicated server plans feature lightning-fast processors, up to 8GB of RAM and much more, all backed by the best service and support in the industry, available LIVE 24/7. With our team of experts, you don't have to worry about setup — we'll get your server up and running fast! Choose the plan that's right for you, then customize it to meet your unique needs with extra bandwidth, control panel options, backup plans, firewall protection and more. Questions? Call to get started now.
Assisted Service Plan Save the time and energy it takes to setup, monitor and maintain your dedicated server by letting our expert staff do it for you! With our Assisted Service Plan, our team of server professionals will personally set up your dedicated server to deliver maximum performance. Plus, they will also handle select monitoring and maintenance issues that would otherwise drain your time and resources.
Each Assisted Service Plan Includes*:
Initial Server Setup:
Including installation of operating system and Parallels Plesk Panel.
Setup for the following services:
- Domain Name & DNS - Hosting Account - Resource Allocation
Security Services (Anti-Virus, Scanning):
Monthly scans, as well as real-time on-access virus scanning of files (Windows servers only).
We scan your server once a month, to provide you with any recommended remediation actions.
Direct access to advanced support for emergencies including:
- Service restart or reboot - Server or service down - Tier-3 Support troubleshooting
Patching services** for the base operating system, such as Fedora or Windows, which includes:
- Official updates released by the Fedora or Fedora Legacy Project. - Official updates, bug fixes and security patches released by Microsoft.
Per server monitoring of basic services such as Ping and HTTP.
Custom Support Access:
Access to our flat-rate custom support services
Need help administering your server? Make the most of your Dedicated Server by letting our expert staff help you with your specific needs at a 30-minute rate of $49.99. Call (480) 624-2500 for a quote.
Expert Hands services include:
Install 3rd-party Web-based software or add-on module to a control panel
Database assistance, such as data import/export
Optimization of MySQL® Databases and Apache® webservice
Port changes such as ssh, rdc and remote database access
Dedicated and Virtual Dedicated password resets
Dedicated and Virtual Dedicated backup/restore (only with FTP back-up add-on)
Installation of 3rd-party SSL Certificates
Migration of content to customer's server or Web hosting account
PHP/ASP Modules (per module)
Configuration of game servers
Expert Hands services will not perform the following tasks:
Advanced scripting/web programming
Updates to IP tables and firewalls
Note: Each month is paid for in advance and begins upon the purchase of your account. Cancellation of your account will discontinue all future billings. Fees are non-refundable.
*One promotional credit per customer for a new Google® AdWords® account.
^One free promotional credit per customer, good for ten free download credits at Fotolia®.
** Additional bandwidth and Assisted Service Plan fees do not participate in the yearly discount. Bandwidth included in the base package is prepaid, whereas any additional bandwidth selected will be billed monthly.
*** Windows only
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